General Information and House Regulations:

Ticket Stubs:  ALWAYS retain your ticket stub.  Your ticket stub is essential should you need to leave the theatre and wish to return.  It also is your proof of purchase. 

Smoking:  NYC law prohibits smoking ANYWHERE within the Performing Arts Complex; patrons who feel the need may go outside the building during intermission.

Food/Drinks:  No outside food is allowed to be brought into the Center.  Further, items purchased at our concessions booths may only be consumed in the theatre's Grand Lobby.  With the exception of bottled water purchased at the concession booth, food and beverages are not allowed to be brought into the theatre proper.  Please understand we are dedicated to keeping the facilities a comfortable, clean and beautiful place for you to visit.  We do appreciate your understanding and cooperation. 

Parcels and Bags:  The Theatre Management reserves the right to open and inspect personal bags and knapsacks as a condition of entry to the theatre.  Our Security Personnel, at its sole discretion, may require that some items not be allowed into the theatre.  

Recordings, Use of Cameras:  Now for some legal stuff of which we have to advise you.  No film cameras, video cameras or recording devices of any kind and in any format will be allowed into the theatre.  Recording of the performance, any preshow lectures or demonstrations, whether image or sound or both, is strictly prohibited and shall cause the revocation of the ticket license without refund.  

All performances in our theatre complex are monitored for unauthorized recording. By attending any event, you agree not to bring any recording device into the theatre.  If you attempt to enter with a recording device, you will be denied admission without a refund.  If you attempt to use a recording device, you consent to your immediate removal from the theatre and forfeiture of the device.  Unauthorized recording may subject you to criminal and civil liability.

Latecomers: are not admitted after the performance has started, but will be seated at an appropriate time during the performance which shall be determined by and at the discretion of the artists.  In the Walt Whitman theatre (only), closed circuit displays are located in Grand Lobby so that latecomers can watch the performance until Late Seating can commence, however late seating is not guaranteed.  Please allow sufficient time for travel and parking.

Irritating, Patron-Disturbing Devices: Cell phones, beepers, "i"s of any type, be they fones, pods, pads or tunes as well as wrist-watch alarms must all be turned OFF during performances.  It is easy to forget this little nicety, but neglecting it can cause an unnecessary and easily avoidable, distraction for the patrons around you.  Even setting them to vibrate can ruin a quiet moment in a performance, as will looking at the glowing screen to see who is vibrating you! 

Easy rule-of thumb:  avoid rude; avoid uncivilized; avoid whole groups of people staring at you as if you had just drowned a kitten.  Please turn these devices OFF in the Grand Lobby before you enter the theatre.

Cell Phone Reception: Cell phone reception is not guaranteed within the theatre proper.  Don't rely on cell phone reception for emergencies.  If you need to contact the baby sitter or other emergency communications, leave the theatre proper and make the call in the Grand Lobby, nearer the outside doors.  This prevents disturbing other patrons and insures your call won't be dropped because of poor indoor reception. And as noted above, please observe common courtesy and turn your cell phone OFF when you return to the theatre.

Children
Except where noted, Brooklyn Center performances are recommended for a general audiences. However, as an advisory to adults who might bring young people, we recommend paying particular attention to any warnings within the event's description panels in the Calendar of Events section on this site.  Most motion pictures have MPAA ratings; live performances will carry general advisories as to language or sexual content within the description of the event, both in the program and here on the website.  Where there may be adult content, advisories are always posted at the Box Office as well. 

All persons entering the theatre, regardless of age, must have a ticket except where events are listed as FREE.  However many FREE events may still require a ticket for entry, and will be so noted.  The event description here will always indicate how to obtain the free tickets.

Balloons:
During certain children's shows and especially during graduations, vendors will sell balloons outside the entrance gates of the campus.  Please DO NOT purchase balloons before the show because they absolutely will NOT be allowed into the theatre building; we will not hold balloons for you while you are in the theatre.  Only purchase balloons AFTER the performance or graduation on the way out of the campus.

Doctors
Although doctors can now rely on cell phones for emergencies, be aware that our theatre construction has been known to make cell reception intermittent at best. We strongly suggest doctors honor that long-standing tradition of leaving your name and seat location with the House Manager before the show so that you can be reached in case of an emergency.

 

Miscellaneous
Concessions:
Soft drinks, both diet and regular, as well as salt-free Old Fashioned Seltzer and a variety of snacks especially chosen for their gourmet appeal, are available at our concessions booths.  Also available is our superb specialty house blend of Columbian coffee and Earl Gray tea. 

Sorry, except for our Poland Spring bottled water, food and beverages may not be carried into the theatre proper; there are standing tables dotting the Grand Lobby to make consuming the delectable's a comfortable experience.  Please help us keep our theatres clean by observing the food and beverage restriction to only the theatre's Grand Lobby.

Restrooms:
For your convenience, restrooms are located on the main floor of each of the theatres.  In the Walt Whitman Theatre, the main restrooms are located on the basement, mezzanine and balcony levels.  Handicap-Only Restrooms which are reserved for handicap use, are located in Whitman's Grand Lobby.  

Leaving the Theatre:
Regulations regarding a patron leaving the theatre with the intention of returning, even with a ticket stub, will vary from engagement to engagement.  Usually this can be arranged, but for many shows it will not be permitted due to security considerations.  It is recommended that should you anticipate the need to leave the theatre, let the House Manager or one of the house staff know.  You will be informed if this is possible and by what procedure.  Naturally in an emergency you can leave at any time, but in some instances your re-admittance may not be guaranteed.  

Group Sales:
Substantial discounts are offered for groups and fund-raisers.  Call (718) 951-4600 x25 for more information.

Credit Card Service Fee: The Center does not refund Service Charge fees. Service Charge fees are collected to pay for the processing of your credit card and the shipping and handling of your tickets.

Additional Information:
All theatres have year-round Air Conditioning appropriate to the season. 

We DO NOT provide Coat Check in any of our theatres.